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Asheville Classic Realty
&
Classic Property Management


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Questions to Ask  your Property Manager

Have you ever had any evictions? 

Does your lease allow me to waive the 10 day notice to start an eviction? 

How much property management school have you had, outside Real Estate School?  (Only 4 hours are taught of this in NC real estate school)                             

Have you sat personally in the Buncombe County Magistrates personal class, on how to help the landlord/property manager cover themselves, in case tenant were to take landlord/property manager to court?   

How many years of experience do you have personally, with all aspects of  property management?

Will you make me a special  “addendum” to my lease for my property specifically?

Will you have “notes” on the property including all the specific intricacies of my Property for the tenant?  (water shut off valve location, fire escape letter, etc.)

Do you belong to a nationwide background check service, that can look up past evictions, traffic tickets, civil/criminal violations, etc?           

Do you do a credit check, and also call references besides the past landlord? 

Do you belong to an Internet rental exchange service, where my property will be advertised on line with photos?  

Do you have a “price list for damages” to give tenant, so that they are forewarned of any damages that they cause on the rental property?
(Will it be tailored to my specific property?) 

Do you have company policies and procedures in place, regarding your choice in tenants?    (over and above fair housing laws AND, can I add my own?)                    

Do you have policies and procedures for handling pets, if I choose to have a tenants with a pet/s? 

Do you have a list of service providers that you know and trust, to fix any problems in case there is a need to repair something that goes wrong at my property, so I don’t have to? (Can I fix it myself?) (Can I choose those providers myself?)

Do you have a limit on the number of clients that you manage property for? 

Do you conduct periodic “inspections” to assure that my property is being treated well, and to insure that there is no “deferred maintenance” happening? 

Will you return my phone calls within 24 hours?  

Do you keep a communication log with the tenant each time they communicate with you, and each time that I communicate with you?                        

Have you ever had your own homes rented out to a tenants?           

Will you do up to date current research on my property’s rental income potential specifically, depending upon the current market? 

 Do you have attorneys “on call” during normal business hours?  

Will you work “with me” as an individual, and make adjustments to our agency relationship, forms, tenant challenges/needs,  etc. as they come up? 

Do you have a “marketing plan”, to keep good tenants in place, such as tenant concessions and move in incentives?  

Are there additional fees for any of the services that you offer?  


CLASSIC PROPERTY MANAGEMENT DISCLOSURE

Does not pay for anything with “out of pocket” money, unless there is an agreement for how these items will be paid, and, an account set up that will address these issues.  

Payment of print adds will be homeowners responsibility, but Classic Property Management can design your ad, make phone calls, update, make changes to your add.

There will be no additional cost to put your property on line with photos, on local and national websites.

Will screen tenants, and their pets, should you choose to rent to a tenant with a pet. Will get documentation regarding the pet/s. (Rabies vaccinations, photos, etc)

Will take care of maintenance issues, unless you choose to do so. (Will orchestrate the services, you pay for the services)

Will provide all forms, and forms can be modified to your specifications, provided that it is lawful/legal,  within the state of North Carolina.

Will provide “for rent signs”, and “pointer” signs, at no additional cost.

Will be available during business hours, (M-F, 9-6pm, and Saturday, 10-4pm)

Will also be available for emergencies, at any time. (Toilet stopping up, is not an emergency)

Will always work toward a “win- win” outcome for you .

Fees are 10% of rents taken in. Classic Property Management collects and receives all of any late charges, should they occur.

In case of a “Lease Option”, Classic Property Management, will receive 10% of the option fee up front, and will work with you and your tenant’s bank/banker to ensure that your “tenant-buyer” will be on a plan to purchase your property. When the property does sell, CPM will receive a 3% commission

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