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Questions to Ask
your Property Manager
Have you ever had any
evictions?
Does your lease allow me to
waive
the 10 day notice to start
an eviction?
How much property management
school have you had, outside
Real Estate School? (Only 4 hours are taught of this in NC
real
estate school)
Have you
sat personally in the
Buncombe County Magistrates
personal class, on how to help the landlord/property manager cover
themselves,
in case tenant were to take landlord/property manager to court?
How many
years of experience do
you have personally, with
all aspects of property
management?
Will you make me a special
“addendum” to my lease for my property
specifically?
Will
you
have “notes” on the property including all the
specific intricacies of my Property for the tenant?
(water shut off valve
location, fire escape letter,
etc.)
Do you belong to a nationwide
background check service, that
can look up past evictions, traffic tickets, civil/criminal violations,
etc?
Do you do a credit
check, and also call references besides
the past landlord?
Do you
belong to an Internet
rental exchange service, where
my property will be advertised
on line with photos?
Do
you have a “price
list for damages” to give tenant, so that they are forewarned
of any damages
that they cause on the rental property?
(Will it be tailored to my
specific property?)
Do you have company policies
and procedures in place,
regarding your choice in tenants?
(over
and above fair housing laws AND, can I add my own?)
Do you have policies and
procedures for handling pets, if I
choose to have a tenants with a pet/s?
Do you have a list of service
providers that you know and
trust, to fix any problems in
case there is a
need to repair something that goes wrong at my property, so I
don’t have to? (Can
I fix it myself?) (Can I choose those providers myself?)
Do you
have a limit on the
number of clients that you manage
property for?
Do you
conduct periodic
“inspections” to assure that my
property is being treated well, and to insure that there
is no “deferred maintenance”
happening?
Will you
return my phone calls
within 24 hours?
Do you
keep a communication log
with the tenant each time
they communicate with you, and each time that I communicate with you?
Have you ever had your own
homes rented out to a tenants?
Will you
do up to date current
research on my property’s
rental income potential specifically, depending upon
the current market?
Do
you have attorneys
“on call” during normal business
hours?
Will you
work “with
me” as an individual, and make
adjustments to our agency relationship, forms, tenant
challenges/needs, etc. as they come up?
Do you
have a
“marketing plan”, to keep good tenants in
place, such as tenant concessions and move in incentives?
Are
there additional fees for any of the services that you offer?
CLASSIC PROPERTY MANAGEMENT
DISCLOSURE
Does not
pay for anything with
“out of pocket” money, unless
there is an agreement for how these items
will be paid, and, an account
set up that will address these issues.
Payment
of print adds will be
homeowners responsibility, but
Classic Property Management can design your ad, make phone calls,
update, make
changes to your add.
There
will be no additional
cost to put your property on
line with photos, on local and national websites.
Will
screen tenants,
and their pets, should you choose to rent to a tenant with a pet. Will
get
documentation regarding the pet/s. (Rabies vaccinations, photos, etc)
Will
take care of maintenance
issues, unless you choose to
do so. (Will orchestrate the services, you pay for the services)
Will
provide all forms, and
forms can be modified to your
specifications, provided that it is lawful/legal,
within the state of North Carolina.
Will provide “for
rent signs”, and “pointer” signs, at no
additional cost.
Will be
available during
business hours, (M-F, 9-6pm, and
Saturday, 10-4pm)
Will also be available for
emergencies, at any time. (Toilet
stopping up, is not an emergency)
Will
always work toward a
“win- win” outcome for you .
Fees are
10% of rents taken in.
Classic Property Management
collects and receives all of any late charges, should they occur.
In case of a “Lease
Option”, Classic Property Management,
will receive 10% of the option fee up front, and will work with you and
your
tenant’s bank/banker to ensure that your
“tenant-buyer” will be on a plan to
purchase your property. When the property does sell, CPM will receive a
3%
commission
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